Terms And Conditions – Urban Riwaz

Welcome to Urban Riwaz, an online fashion store offering stylish and comfortable clothing for women and the entire family. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By visiting, browsing, or purchasing products from Urban Riwaz, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue using our website.

2. Products and Product Information

Urban Riwaz makes every effort to provide accurate product descriptions, images, prices, sizes, colors, and other product details.

However, slight variations in color, fabric texture, size, pattern, or appearance may occur due to lighting conditions, device or screen settings, photography, and manufacturing variations.

We reserve the right to modify, update, discontinue, or change any product, product information, price, or service without prior notice.

3. Pricing and Payments

All prices displayed on the Urban Riwaz website are in Indian Rupees (INR).

Product prices may change without prior notice. Any applicable taxes, delivery charges, or other charges will be displayed during the checkout process.

Customers are responsible for providing accurate billing, shipping, and payment information while placing an order.

4. Orders and  Confirmation

After placing an order, you may receive an order confirmation containing your order details.

An order confirmation does not necessarily guarantee final acceptance of the order. Urban Riwaz reserves the right to cancel or refuse an order in situations including:

• Product unavailability
• Incorrect pricing or product information
• Incorrect customer or shipping information
• Suspected fraudulent or unauthorized activity
• Technical or payment-related errors
• Any other valid reason

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

5. Shipping and Delivery

Urban Riwaz aims to dispatch orders within the applicable processing time mentioned on the website.

Delivery times may vary depending on the customer’s location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

While we make reasonable efforts to ensure timely delivery, Urban Riwaz is not responsible for delays caused by courier partners, natural events, transportation issues, or other unforeseen circumstances.

6. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to the conditions specified in our Return & Refund Policy.

Customers are advised to review the applicable return eligibility, product condition, return timeframe, and refund terms before placing an order.

7. Intellectual Property Rights

All content available on the Urban Riwaz website, including:

• Urban Riwaz logos and branding
• Product images
• Product descriptions
• Text and graphics
• Website design and layout
• Promotional content
• Original visual elements

is owned by or licensed to Urban Riwaz and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

8. User Responsibilities

When using the Urban Riwaz website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Keep your account and login information secure.
• Not attempt to gain unauthorized access to our website or systems.
• Not upload malicious software, harmful code, or unauthorized content.
• Not interfere with the normal operation or security of the website.
• Not use the website in violation of applicable laws or regulations.

9. Limitation of Liability

Urban Riwaz makes reasonable efforts to maintain accurate product information and reliable website functionality. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Urban Riwaz shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, courier services, or other external platforms.

These third-party websites and services may have their own terms, privacy policies, and practices. Urban Riwaz is not responsible for the content, availability, security, or privacy practices of third-party websites.

11. Privacy and Personal Information

Your use of the Urban Riwaz website is also governed by our Privacy Policy.

We may collect and use personal information in accordance with our Privacy Policy for purposes such as processing orders, providing customer support, shipping products, processing payments, and improving our services.

12. Changes to These Terms & Conditions

Urban Riwaz may update or modify these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Any updated Terms & Conditions will be published on this page with the revised effective date where applicable.

13. Governing Law and     Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the use of the Urban Riwaz website, products, or services shall be subject to the jurisdiction of the competent courts in India.

14.Contact Us

If you have any questions or concerns regarding these Terms & Conditions, our products, orders, shipping, returns, or other services, please contact us through the Contact Us page on the Urban Riwaz website.

Thank You for Choosing Urban Riwaz

Thank you for choosing Urban Riwaz. We appreciate your trust and look forward to providing you with stylish, comfortable, and quality fashion products.